FAQ

What is E3 Expo?

E3 Expo is the world's premiere trade show for computer and video games and related products. The show is owned by the Entertainment Software Association (ESA), the U.S. association dedicated to serving the business and public affairs needs of the companies, publishing interactive games for video game consoles, handheld devices, personal computers, and the Internet. For more information, please visit www.E3Expo.com or www.theESA.com.

Is the show open to the public?

No, E3 Expo is not open to the general public. E3 Expo is a trade event and only professionals from the industry will be allowed to attend. Individuals who are not able to document their direct and current professional affiliation to the interactive entertainment industry are not qualified to attend E3 Expo. All E3 Expo attendees are required to show government-issued photo ID (such as a driver's license or passport) upon request.

When and where is E3 Expo 2010?

E3 Expo is scheduled to take place June 15-17, 2010, at the Los Angeles Convention Center. The Los Angeles Convention Center is located at the intersection of the Santa Monica and Harbor Freeways.

Los Angeles Convention Center
1201 South Figueroa Street
Los Angeles, California 90015
Phone: 213.741.1151
Fax: 213.765.4266

For directions and additional information visit the Los Angeles Convention Center online.

What are the registration hours on-site?

	DATE	HOURS
	Sunday, June 13, 2010	1:00PM - 6:00PM
	Monday, June 14, 2010	8:00AM - 6:00PM
	Tuesday, June 15, 2010	8:00AM - 6:00PM
	Wednesday, June 16, 2010	8:00AM - 6:00PM
	Thursday, June 17, 2010	8:00AM - 5:00PM

What are the Exhibit Floor hours?

	DATE	HOURS
	Tuesday, June 15, 2010	12:00PM - 6:00PM
	Wednesday, June 16, 2010	10:00AM - 6:00PM
	Thursday, June 17, 2010	10:00AM - 5:00PM

What are the Meeting Room hours?

	DATE	HOURS
	Tuesday, June 15, 2010	12:00PM - 6:00PM
	Wednesday, June 16, 2010	9:00AM - 6:00PM
	Thursday, June 17, 2010	9:00AM - 5:00PM

What are the requirements for attending E3 Expo 2010?

E3 Expo is not open to the general public. You must be part of the interactive entertainment industry in order to attend the show, and you must be able to provide documentation demonstrating your direct and current professional affiliation to this industry. To be considered for registration, two forms of industry ID must accompany your online application. At least one form of industry ID must contain both your name and the name of the company where you work. Incomplete applications will not be processed and the management of E3 Expo reserves the right to deny any applicant admission.

Do you check identification on-site?

Yes. Photo identification is checked on-site. All attendees will need to show a government issued photo ID (driver's license or passport) in order to receive the E3 Expo badge and badge holder. Please come prepared with your identification – no exceptions will be made.

Can I bring a child to the show? Is there an age restriction?

E3 Expo is open to trade only. No one under the age of 17 (including infants) will be admitted. THIS RULE IS STRICTLY ENFORCED. All E3 Expo attendees are required to show government-issued photo ID (such as a driver's license or passport) upon request to verify age.

Who is exhibiting at E3 Expo?

Please click here to see who is exhibiting at E3 Expo.

How can I register for E3 Expo?

E3 Expo 2010 Attendee Registration has closed. If you have an Industry Affiliate Pass code please enter here and click 'continue'.

I have pre-registered. When will I receive my badge?

If you are registered and confirmed by May 3, 2010, and have a U.S. mailing address, you will receive your badge in the mail, and must pick-up your badge holder on-site. If you are registered and confirmed after May 3, 2010, or have an address outside of the U.S., you must pick-up your badge and badge holder on-site at Attendee Will Call. All E3 Expo attendees will be required to show government-issued photo ID (such as a driver's license or passport) in order to receive the 2010 badge and badge holder.

All International Attendees (including Canadians):

Please visit the International Registration Counter located in the South Hall Lobby to receive your badge and badge holder. You will be required to show government-issued photo ID (such as a driver's license or passport) in order to receive your 2010 E3 Expo badge and badge holder.

I have my badge, do I need anything else in order to access the exhibit floor?

Yes, you need a badge holder. Each attendee who receives a badge by mail will need to go to a Badge Holder Pick-Up Counter to obtain a badge holder. Admittance without a badge holder is not permitted. A government issued form of identification (driver's license or passport) is required to pick up your badge holder.

Why isn't the badge holder sent with the badge?

E3 Expo is a trade-only show and is not open to the general public; therefore, we must ensure all attendees are industry affiliates before issuing a badge holder. A government issued form of identification (driver's license or passport) is also required in order to pick up your badge holder.

Where can I pick-up my badge holder?

Attendees may pick up their badge holders at any on-site Badge Holder Pick-up Counter located in both the South and West Hall Lobbies. Badge Holder Pick-Up Counters at the Los Angeles Convention Center will open on June 13 at 1:00pm.

Save time and pick up your badge holder before the show floor opens!

The Badge Holder Pick-Up Counter hours of operation are:

	DATE	HOURS
	Sunday, June 13, 2010	1:00PM - 6:00PM
	Monday, June 14, 2010	8:00AM - 6:00PM
	Tuesday, June 15, 2010	8:00AM - 6:00PM
	Wednesday, June 16, 2010	8:00AM - 6:00PM
	Thursday, June 17, 2010	8:00AM - 5:00PM

What is the cancellation policy?

All registration fees are non-refundable and registrations are non-transferable.

Is there a "live" person I can contact for registration help?

For questions about your registration, please contact the E3 Expo Registration Customer Service team at 877.216.6263. For calls outside the U.S. dial 805.677.4291. The Registration Customer Service team is also reachable at e3expo2010@rcsreg.com.

How do I book my travel to the event and where should I stay?

Please click here for more housing and travel information.

Where should I park when I arrive at the Los Angeles Convention Center?

The Los Angeles Convention Center (LACC) has 5500 parking spaces with easy public access. The parking fee is $12 and does not include in and out privileges. In addition to the LACC parking, there are multiple lots available nearby, including at L.A. Live adjacent to the LACC.