FAQ - E3 Expo
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I am registered as Media. When can I pick up my badge?

E3 badges are not mailed. Members of the press can pick up their badge at the on-site media registration area in Petree Hall at the Los Angeles Convention Center. A government-issued photo ID must be presented to receive a badge and badge holder.

*PLEASE NOTE: Due to enhanced security policies, media attendees will not be allowed to enter the LACC to pick up their media badges until they’ve presented their approved barcode to security. Please plan accordingly.

I have pre-registered. When will I receive my badge?

E3 Attendee badges will NOT be mailed prior to the show. All attendees must pick up their badges on site at the Los Angeles Convention Center. Confirmed registrants will receive a confirmation email with a barcode when their registration is finalized. Registrants should print the confirmation and bring it to E3 On-site Registration or any Badge Pick-Up Counter where your barcode will be scanned to receive your printed badge and badge holder. Your confirmation barcode can also be scanned from mobile devices. All attendees must present a valid government issued photo ID (driver’s license or passport) in order to pick up your badge and badge holder.

What is E3 Coliseum?

The E3 Coliseum brings video game fans closer to their favorite games and creators. Held during all three days of E3, the E3 Coliseum celebrates the world’s most powerful form of entertainment with panels, conversations and other special events and is produced by Geoff Keighley (The Game Awards).

When does E3 Coliseum take place?

The E3 Coliseum takes place during E3.

Where can I see a schedule of the panels?

Please check back in Spring 2019 for the official E3 Coliseum schedule.

What kind of badge is needed to gain entrance to E3 Coliseum?

Anyone with an official E3 badge can experience E3 Coliseum.

Entry Security

Entry Security Procedure:
Security Procedure

General Safety Communications

Safety and security are of paramount importance to E3. We continue to implement enhanced security measures which for E3 2019 will include bag search and walk-through metal detectors.  These enhancements may cause additional wait times at entry points.  We feel it is important to inform all attendees about these enhanced security measures, so you can better prepare and plan for your upcoming E3 experience.

Here are some helpful notes.  We appreciate your attention and cooperation:

  • If you see something, say something. Report anything that looks unusual, suspicious, or out of place to Show Management, Security Personnel, Show Ambassadors and/or LACC Building Staff immediately.
  • Remain patient and courteous during security checks and follow the instructions of Show Management, Security, and Show Ambassadors to help expedite the process.
  • To prevent additional wait time, we ask that all Attendees, Exhibitors, and Media limit the items you bring into E3. Consider leaving all bags and bulky clothing at home or at your hotel.
  • Review the list of prohibited items before coming to the show to avoid the disappointment of being turned away at the entrance to the Los Angeles Convention Center as items on the prohibited items list will not be allowed.
  • Laptops, mobile phones, handheld devices etc. must be able to be powered on during the bag search process.
  • Keep allowable personal property with you, at all times. Do not leave any items unattended.
  • Should you be attending any on-site meetings, please allow ample time to process through security and other checkpoints.
  • Oversized bags acquired at the show not eligible for re-entry.
Bag Search and Restriction

We take the concerns of our attendees seriously and remain committed to providing a safe and secure environment. To speed entrance into the show and prevent additional waiting time, we encourage everyone to plan ahead and arrive early.  Attendees’ bags will be searched at designated entrance points.

Please note the following:

  • Leave luggage, large bags and bulky clothing at your hotel or home.
  • Allow extra time to find your entry point into the show.
  • Allow extra time to park, walk, and clear the entry check-points into the show.
  • Become familiar with prohibited items and bag restrictions.
  • Oversized bags acquired at the show are not eligible for re-entry.
  • No backpacks are allowed, and bag sizes may not exceed 12″x 15″x 6″.

 

Industry Attendee, VIP Buyer, Premium Pass and Gamer Pass Badges  
  • Attendees may carry one small bag, that must be no larger than 12” x 15”X 6” into the show. This will be strictly enforced.
  • Attendees are encouraged to consider their bag type and use clear bags (mesh, plastic, vinyl, etc.) to expedite entry.
  • Prohibited bags include, but are not limited to: rolling luggage, large duffle bags, luggage, backpacks and rolling carts.
Media Badges and Approved Camera Crews

Media with the official Media Badge and camera crews wearing the approved Camera Crew wristband are permitted to hand-carry camera equipment onto show premises in excess of the one bag and size restrictions. This equipment is subject to search.

Exhibitor Badges

Exhibitors, wearing the official E3 Exhibitor Badge, are permitted to bring product and display material onto the show premises, in excess of the bag restrictions, during move-in and move-out.

On show days E3 Exhibitors can bring in product and display materials in oversized bags and roller bags, but those MUST enter before 8:00am PST on show days.  This will be strictly enforced.

Prohibited Items
  • Bags Larger than 12” x 15” x 6”.
  • Backpacks, coolers, luggage, and/or any wheeled bags, regardless of size.
  • Alcohol
  • Balloons
  • Video tripods (unless with official Exhibitor or Media Badge)
  • Chairs, bleacher backs, and/or camping stools
  • Drones
  • Flammable liquids
  • Flyers, stickers and other handouts
  • Illegal substances
  • Marijuana
  • Outside food and beverages* *Enforced on show days
  • Pets (with the exception of certified service animals). Service animals should remain on a leash or in a harness and under the control of the owner at all times.
  • Skateboards, hoverboards, roller skates/blades, and scooters
  • Wagons and wheeled carts
  • Weapons; including but not limited to the following:
    • Actual clubs, maces, or crushing weapons
    • Sharp edged weapons (swords, knives, daggers)
    • Firearms
    • Pepper Spray
    • Projectile weapons, even if unloaded or non-functional
    • Other Items that show security determines may be harmful or disruptive.

Any attendee found to have items on the Prohibited Item list within the Los Angeles Convention Center will have those items confiscated and may be removed from the premises

Meetings and Meet Ups

Any on-site meetings must be scheduled in accordance with posted show hours and specific badge type admittance hours.  Admittance to the show requires an official E3 badge.  If you are coordinating meeting(s), attending a meeting, or delegate this task to someone else, be sure to know the policy.

  • Know your the daily show hours that apply to your badge type prior to scheduling any meetings or meet ups.
  • Be aware of the show’s bag size policy.
  • Any person(s) you arrange to meet must wear the proper official E3 badge in the official E3 badge holder to enter the show. Badges are non-transferable and badge swapping is strictly prohibited. The badge holder must have an ID or passport that matches their badge to enter.
  • Delays may occur at entry points, including the parking areas. Please give yourself ample time to process through bag search and travel to your designated meeting location.
  • First-time attendees – please take time before arriving at E3 to familiarize yourself with the Los Angeles Convention Center and E3 floorplans. This will assist you as you navigate the event.
Notify LA

NotifyLA is the City of Los Angeles’s mass notification system used to provide information regarding necessary actions, such as evacuations, to Los Angeles subscribers via recorded phone messages, text messages or e-mail in case of emergencies and/or critical situations.

What kinds of messages will the public receive through NotifyLA?

  • Early warning notices
  • Disaster notifications
  • Evacuation notices
  • Public health notices
  • Public safety notices of imminent or perceived threats to life or property

E3 attendees can sign up for this free emergency notification program by texting 888777 and entering 90015 in the message field. 90015 is the zip code for the Los Angeles Convention Center.

Subscribers will be notified by text of any emergencies or natural disasters in Los Angeles and the area around the LACC. Once the show is over attendees that subscribed to NotifyLA can text the word STOP to 888777 to no longer receive notifications. For more info on the NotifyLA program. http://emergency.lacity.org/notifyla

E3 2019 Attendee Policy

In order to ensure that E3 provides a safe, enjoyable, and welcoming environment for everyone, E3 has developed an Attendee Policy.  Should you witness or experience any activity that puts someone’s safety or enjoyment of E3 at risk, please inform E3 Show Management, Show Security Personnel or an E3 Ambassador.

Dress Code:  Attendee attire, Costumes, and Cosplay

E3 reserves the right to make determinations on appropriate attire. Attire that is sexually explicit and/or sexually provocative, including, but not limited to, nudity, partial nudity, and bathing suit bottoms, are prohibited on the E3 show gloor, all common areas, and at any access point at the show.  If for any reason attire is deemed objectionable by Show Management, attendees may be asked to alter the attire or be removed from the show.

Cosplay weapon props may be allowed at the show if they are inspected, approved, and peace bonded at the E3 Weapons Check and comply with all applicable local, state, and federal laws, rules, and regulations. For additional guidance, please see the E3 2019 Weapons Policy.

E3 2019 Weapons Policy

All attendees at E3 2019 must comply with this Weapons Policy.

  • Entertainment Software Association (ESA), E3 Show Management IRL Events (IRL), E3 security, and law enforcement have the absolute and immediate right to inspect attendees’ belongings, including, but not limited to, costumes, props, and weapons, and may in their sole discretion confiscate the item, require modifications to the item, remove the attendee, confiscate the attendee’s badge, and/or prohibit the attendee’s reentry at future events. ESA and IRL bear no responsibility or liability for any damages and/or injuries incurred as a result of the use of attendees’ belongings, including, but not limited to, costumes, props, and weapons.
  • No real weapons are allowed at E3 2019. This includes, but is not limited to, firearms (whether loaded or unloaded), handguns, shotguns, rifles, tasers, blowguns, ammunition, knives, blades, live swords, switch blades, axes, hatchets, daggers, clubs, metal/wooden bats, crossbows, arrows, stars, nunchucks, brass knuckles, boomerangs, darts, whips, pepper spray, flame throwers, laser-aiming devices, explosives, and any other item that violates applicable local, state, or federal laws, rules, or regulations or that appears, in ESA’s and IRL’s sole discretion, to be dangerous or to have the potential of harming others.
  • Prop weapons may be allowed at E3 2019 if they are inspected, approved, and peace bonded at E3 Weapons Check, and comply with all applicable local, state, and federal laws, rules, and regulations. Prop weapons are inoperable weapons used to enhance the overall look of a costume, and include, but are not limited to, NERF weapons and water guns. Use, handling, and/or display of prop weapons may be revoked at any time without cause or warning, including, but not limited to, if the attendee uses the item inappropriately (g., play fighting, swinging the item) or tampers with the peace bonding. Prop weapons may be displayed only as costume pieces, and may not be swung, brandished, or otherwise used in any way that could be considered unsafe or threatening. Prop weapons should be put away when leaving E3 2019. The attendee is solely responsible for the prop weapon and its usage at all times, even if the prop weapon is not in the possession of the attendee and even if the weapon has been inspected.
  • Prop weapons must be submitted to E3 Weapons Check for inspection, approval, and peace bonding. E3 Weapons Check is located at the entrances to the Los Angeles Convention Center. Peace bonding is the process of marking and/or binding props. A prop weapon must be rendered permanently inoperable in order to qualify for peace bonding. Even prop weapons that have been inspected may be subject to re-inspection at any time. In addition to being peace bonded, a prop weapon must meet other criteria, including, but not limited to:  (i) prop weapons cannot be more than seven feet long or weigh more than 15 pounds; (ii) prop explosives cannot be made out of metal; (iii) swords and other prop blade weapons must be non-metal, blunt-edged, and swords must be tied to the costume in such a way that they are unable to be drawn; (iv) prop bows must be unstrung; (v) prop arrows must have non-metal, blunted tips; and (vi) if the prop weapon looks realistic, then it must either be translucent or at least half covered with solid white or bright red, orange, yellow, green, blue, pink, or purple. ESA, IRL, and E3 security have the sole discretion to approve prop weapons.
Baggage and Coat Check

We strongly recommend that you leave large bags and luggage at home or your hotel for your convenience.

Baggage and coat check areas will be set up outside the LACC. Please note:

  • A cash-only fee of $10.00 per item and per day applies. Baggage and coat check facilities are based on availability and may reach capacity.
  • Items cannot be combined or left overnight.
  • A daily claim ticket will be issued per item and is required for pick up.
  • Any item(s) left after posted time will be sent to the E3 Security Office.
Show Badges
  • All attendees must wear their official E3 Badge in the official E3 badge holder. This includes but is not limited to: Industry, Gamer Pass, VIP Buyers, Premium Pass, Media, and Exhibitors.
  • Attendees must carry a valid form of photo ID or passport at all times. Security will check the name on the photo ID/passport against the name on the official badge.
  • If your badge is lost or stolen, please report it immediately to show personnel.
  • Properly dispose of your show badge inside the venue in the designated badge recycling bins or keep it as a souvenir.
    • DO NOT sell it, trade it or give it to someone else.
    • DO NOT throw it away in trash cans outside the venue where it could be picked up and used by someone else for re-entry.
What is E3?

E3 is the world’s premier event for computer and video games and related products. The show is owned by the Entertainment Software Association (ESA), the US association dedicated to serving the business and public affairs needs of the companies developing and publishing interactive games for video game consoles, handheld devices, personal computers, and the internet. For more information, please visit www.E3Expo.com or www.theESA.com.

Is the show open to the public?

Yes.  E3 is open to gamers on a first-come, first served basis and passes are limited.

Industry professionals who are able to document their direct and current professional affiliation to the interactive entertainment industry may qualify for a complimentary industry pass.

Click here to view the hours for industry professionals and gamers.

Registration deadlines apply for all attendees.

Accessibility

If you require accommodations, please contact Show Management via email to identify your needs at [email protected]. Please include the word Accessibility in the subject line. All requests should be received by May 14, 2019, in order to ensure the availability of services. After the deadline of May 14 every effort will be made to accommodate late requests, however, requests received after the deadline will be fulfilled based on availability.  

When and where is E3 2019?

E3 is scheduled to take place June 11-13, 2019, at the Los Angeles Convention Center.  Click here for show hours.

The Los Angeles Convention Center is located at the intersection of the Santa Monica and Harbor Freeways.

Los Angeles Convention Center
1201 South Figueroa Street
Los Angeles, California 90015
Phone: 213-741-1151
Fax: 213-765-4266

For directions and additional information visit the Los Angeles Convention Center website.

What are the registration hours on-site?

On-site Registration Hours:

DATE HOURS
Sunday, June 9, 2019 1:00PM – 6:00PM
Monday, June 10, 2019 8:00AM – 6:00PM
Tuesday, June 11, 2019 7:00AM – 7:00PM
Wednesday, June 12, 2019 7:00AM – 7:00PM
Thursday, June 13, 2019 7:00AM – 6:00PM

Gamer and Industry registration is located in the South Hall Lobby of the Los Angeles Convention Center.

Media registration is located on the West side of the Los Angeles Convention Center, Petree Hall. PLEASE NOTE – Media Registration hours are different than the above. Please click here to view our Media Registration hours.

New for 2019 – PLEASE NOTE:  Exhibitor Registration Counters will be located in the South Hall Lobby of the Los Angeles Convention Center (LACC).  Please use the LACC Figueroa Drive entrance to access this registration area.

Badge Pick-Up Counters are located outside both the South and West side of the Los Angeles Convention Center.

What are the exhibit floor hours?

Show Hours For 2019

DATE INDUSTRY HOURS* GAMER BADGE HOURS
Tuesday, June 11 11:00AM – 7:00PM 2:00PM – 7:00PM
Wednesday, June 12 9:00AM – 7:00PM 12:00PM – 7:00PM
Thursday, June 13 9:00AM – 6:00PM 9:00AM – 6:00PM
*Industry-Qualified Attendees, Media, Exhibitors, VIP Buyers and Premium Pass Holders
What are the second floor meeting room hours?

Show Hours For 2019

DATE INDUSTRY HOURS* GAMER PASS HOURS
Tuesday, June 11 11:00AM – 7:00PM 2:00PM – 7:00PM
Wednesday, June 12 9:00AM – 7:00PM 12:00PM – 7:00PM
Thursday, June 13 9:00AM – 6:00PM 9:00AM – 6:00PM
*Industry-Qualified Attendees, Media, Exhibitors, VIP Buyers and Premium Pass Holders
What is the Take This AFK Room and who is it for?

More than a quiet room, the AFK room is a staffed, relaxed space for anyone who feels overwhelmed and needs a place to regain their calm. The room is hosted by Take This, a 501 (c) (3) non-profit charity that seeks to educate, inform, and advocate about mental health issues in our community. It is staffed with local volunteers and clinicians trained by Take This to moderate and maintain the atmosphere of the AFK Room. We strive to offer education, resources, and a listening ear to convention attendees without verging into offering therapeutic treatment. For more information about the AFK Room program, visit www.takethis.org, or email [email protected]

The Take This AFK room at E3 is located in Second Floor Meeting Room 407 and is available the following hours:

Tuesday, June 11: 12pm-6pm

Wednesday, June 12: 12pm-6pm

Thursday, June 13: 12pm-5pm

Do you check identification on-site?

All E3 attendees will be required to show a government issued photo ID (driver’s license or passport) in order to pick up their badges and holders on-site to gain access to the event. Do not use a fictitious name. The name on your ID and the name on your badge must be the same. E3 Show Management and/or E3 Security Officers may request attendees show ID at any time.

Where can I see the products featured in the New Product Spotlight program?
Who is exhibiting at E3 2019?

Please click here for a list of E3 2019 participating companies.

Can I bring a child to E3? Is there an age restriction?

No one under the age of 17 may purchase a pass to E3 and no one under the age of 17 (including infants) will be admitted. THIS POLICY IS STRICTLY ENFORCED. All E3 attendees are required to show government-issued photo ID (such as a driver’s license or passport) upon request to verify age.

When can I pick up my badge?

Attendees may pick up their badge and badge holders at any on-site Badge Pick-Up Counter located outside both the South and West Hall Lobbies. Badge Pick-Up Counters at the Los Angeles Convention Center will open on Sunday, June 9 at 1:00pm.

Save time and pick up your badge before the show floor opens!

Badge Pick-Up Counter hours of operation are:

DATE HOURS
Sunday, June 9, 2019 1:00PM – 6:00PM
Monday, June 10, 2019 8:00AM – 6:00PM
Tuesday, June 11, 2019 7:00AM – 7:00PM
Wednesday, June 12, 2019 7:00AM – 7:00PM
Thursday, June 13, 2019 7:00AM – 6:00PM
Who do I contact regarding air reservations and hotel reservations?

Housing is now open. Please click here for more information.

For additional travel resources, please click here.

Where is the Media Center?

Members of the press and industry analysts that are registered as Media can enjoy the complimentary Media Center located in Petree Hall.

Who should register as media for E3 2019?

Please click here to view all information on E3 Media Registration.

E3 2019 media registration is open only to working journalists who are 17 years of age or older and work with an accredited media outlet. No one under the age of 17 will be permitted, including infants. This policy is strictly enforced. Qualifications of all media outlets will be determined by the E3 2019 Media Registration Staff.

I have qualified as media and attended E3 in the past. Do I have to register again?

Yes. If you were qualified as media for previous E3 shows, you are not automatically guaranteed a media badge for E3 2019. You are required to submit new credentials each year to be considered for a media badge.

How do I check the status of my registration request?

Once you have completed your registration and submitted your credentials you can log onto your E3 Media Registration Dashboard, using the username and password that you created during the registration process, to check your status.

Where do I send the above credential requirements?

During the E3 online registration process, you will be prompted to upload electronic versions of your media credentials. Registration will not be complete until all documents have been uploaded. The deadline for uploading your media credentials is Tuesday, May 14, 2019. Show management will contact you if your credential documents are approved or denied, or if additional information is required.

I am a journalist under age 17. Can I attend E3 2019?

No one under the age of 17 is permitted, including infants. This policy is strictly enforced.

If I miss the media registration deadline, can I register on-site?

If the Los Angeles Convention Center hasn’t reached its maximum capacity and on-site registration is still open, you may register at E3 2019 on-site. You must bring photo identification and meet the appropriate credential requirements detailed here.

Qualifications of all media outlets will be determined by the E3 2019 Media Registration Staff.

What facilities are available for media on-site at E3 2019?

The E3 2019 Media Center, in Petree Hall, offers convenient support to members of the press and industry analysts that are registered as Media free of charge. It features a fully equipped, large working newsroom including:

  • Mac and PC computers
  • High-speed internet access
  • Wi-Fi network access
  • Standard office equipment
  • Photocopy machine
  • Media-only hospitality suite
  • Lockers
Who can I contact to answer my questions?

Please contact the E3 2019 Media Relations Team at [email protected].

What access is granted with my media badge?

Your media badge will allow you access to the show floor, meeting rooms, media center, media hospitality suite, morning refreshments and lunch. Please note, morning refreshments and lunch is first come, first served.

Will my media badge grant me access to press conferences?

No. Off-site press conferences are by invitation only as determined by the individual companies. Please contact those companies directly.

Where should I park when I arrrive at the LACC?

The Los Angeles Convention Center (LACC) has 5,500 parking spaces with easy public access. The parking fee is $25/day. In addition to the LACC parking, there are multiple lots available nearby, including at L.A. Live adjacent to the LACC.

How do I change information on my media registration?

Please email the E3 media Relations Team at [email protected] to make any changes to your media registration.

When will the E3 2019 floorplans be available?

The E3 2019 floorplans will be available in May. Please check back.

What are the requirements for attending E3 2019?

Gamer passes will be available to purchase on a first-come, first-served basis and quantities are limited. Once gamer passes are sold out, gamer registration will be closed.

Industry professionals who submit their direct and current professional affiliation to the interactive entertainment industry may qualify for a complimentary industry pass. For more information, please click here.

No one under 17 will be admitted (including infants). This policy is strictly enforced.

Who owns E3?

E3 is owned and operated by the Entertainment Software Association (ESA). The ESA is the U.S. association dedicated to serving the business and public affairs needs of companies that publish computer and video games for video game consoles, handheld devices, personal computers, and the Internet.

Where can I find more information about the computer and video game industry?

For more information about the computer and video game industry, please visit the Entertainment Software Association online at www.theesa.com.

Where can I find more information about E3?

For more information about E3, please contact the E3 Media Relations Team at [email protected].

What are the requirements for applying for a complimentary industry pass as a member of the interactive entertainment industry?

Industry professionals who submit their direct and current professional affiliation to the interactive entertainment industry may qualify for a complimentary industry pass. For more information click here.

Where/how do I submit my industry credentials?

During the E3 online registration process, you will be prompted to upload electronic versions of your credentials. The documents can be uploaded at that time or you can choose to log back into your registration dashboard at a later date. Deadline to submit credentials is April 25, 2019.

E3 Show Management will contact you if your credential documents are approved or denied, or if additional information is required.

How will I know if my request for complimentary registration as a member of the industry has been approved?

You will receive an email confirming or denying your registration request approximately three weeks after you successfully upload your two industry credentials – making your registration application complete. E3 Show Management will contact you directly if additional information is required. The deadline for uploading your industry credentials is April 25, 2019.

How can I receive a visa letter?

Attendee visa letters are distributed through E3 Registration. In order to receive a visa letter, you will need to complete the entire registration process. All international registrants will be asked if they require a visa letter when completing the online registration form. A visa letter will be automatically emailed to all international guests when their registration is confirmed.

I cannot locate my confirmation email. Will I be able to pick up my badge on-site?

You can request a duplicate confirmation by logging onto your E3 Attendee Registration Dashboard, using the username and password that you created during the registration process.

I reside outside of the U.S.; will I receive my badge in the mail?

No, badges will NOT be mailed to attendees residing outside of the U.S. International attendees (including Canada) can pick up their badge and badge holder at the International Registration Counter located in the South Hall Lobby of the Los Angeles Convention Center. Translation services will be also available. All attendees must present a valid government issued photo ID (driver’s license or passport) when picking up their badge/badge holder.

What is the cancellation policy?

All registration fees are non-refundable.

My schedule has changed and I am unable to attend E3. Can I transfer my registration to someone else?

No. All E3 registrations are non-transferable. Badge swapping or sharing is strictly prohibited. Anyone found using another person’s badge will have the badge confiscated and will be asked to leave the premises.

Still have questions?

If you haven’t found an answer to your question in our FAQ, please email [email protected] or call 708-486-0718.  Thank you.

Participating Companies

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