FAQ - E3 2020

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Frequently Asked Questions

    Is there an update on COVID-19?

    The health and safety of our attendees, exhibitors, partners, and staff is our top priority. While the ESA continues to plan for a safe and successful E3 show June 9-11, 2020 — we are monitoring and evaluating the situation daily. For latest updates please see the COVID-19 page.

    How can I register for E3?

    Registration is now open! For more information on badge types click here.

    What are the exhibit floor hours?

    New Show Hours For 2020

    DATE INDUSTRY BADGE * GAMER BADGE
    Tuesday, June 9* 11:00AM - 6:00PM Not Available
    Wednesday, June 10 10:00AM - 6:00PM 10:00AM - 6:00PM
    Thursday, June 11 10:00AM - 6:00PM 10:00AM - 6:00PM
    * Tuesday, June 9 the exhibit floor is open only for Industry-Qualified Attendees, Media, Exhibitors, VIP Buyers, and Premium Badge Holders. Please note, Gamer Badge Holders are welcome to attend E3 on 6/10 and 6/11.

    What are the second floor meeting room hours?

    New Show Hours For 2020

    DATE INDUSTRY BADGE * GAMER BADGE
    Tuesday, June 9 * 11:00AM - 6:00PM Not Available
    Wednesday, June 10 10:00AM - 6:00PM 10:00AM - 6:00PM
    Thursday, June 11 10:00AM - 6:00PM 10:00AM - 6:00PM
    * Tuesday, June 9 the exhibit floor is open only for Industry-Qualified Attendees, Media, Exhibitors, VIP Buyers, and Premium Badge Holders. Please note, Gamer Badge Holders are welcome to attend E3 on 6/10 and 6/11.

    When and where is E3 2020?

    E3 is scheduled to take place June 9-11, 2020, at the Los Angeles Convention Center.  Click here for show hours. The Los Angeles Convention Center is located at the intersection of the Santa Monica and Harbor Freeways. Los Angeles Convention Center 1201 South Figueroa Street Los Angeles, California 90015 Phone: 213-741-1151 Fax: 213-765-4266. For directions and additional information visit the Los Angeles Convention Center website.

    Who is exhibiting at E3 2020?

    Please click here for a list of E3 2020 participating companies.

    When can I pick up my badge?

    Attendees may pick up their badge and badge holders at any on-site Badge Pick-Up Counter located outside both the South and West Hall Lobbies. Badge Pick-Up Counters at the Los Angeles Convention Center will open on Sunday, June 7 at 1:00PM. Save time and pick up your badge before the show floor opens! Badge Pick-Up Counter hours of operation are:

    DATE HOURS
    Sunday, June 7, 2020 1:00PM - 6:00PM
    Monday, June 8, 2020 8:00AM - 6:00PM
    Tuesday, June 9, 2020 8:00AM - 6:00PM
    Wednesday, June 10, 2020 8:00AM - 6:00PM
    Thursday, June 11, 2020 8:00AM - 5:00PM
    New for 2020: All Attendees including Media should proceed to any Badge Pick-Up Counter located outside both the South and West side of the Los Angeles Convention Center to pick up their badge. A government-issued photo ID must be presented to receive a badge and badge holder. E3 Registration and Exhibitor Registration is located in the South Hall Lobby of the Los Angeles Convention Center (LACC). Please use the LACC Figueroa Drive entrance to access this registration area.

    What are the requirements for attending E3 2020?

    Gamer passes will be available to purchase on a first-come, first-served basis and quantities are limited. Once gamer passes are sold out, gamer registration will be closed. Industry professionals who submit their direct and current professional affiliation to the interactive entertainment industry may qualify for a complimentary industry pass. For more information, please click here. No one under 17 will be admitted (including infants). This policy is strictly enforced.

    Who do I contact regarding air reservations and hotel reservations?

    Housing for E3 2020 will be available soon, for more information please click here. For additional travel resources, please click here.

    What are the registration hours on-site?

    On-site Registration Hours:

    DATE HOURS
    Sunday, June 7, 2020 1:00PM - 6:00PM
    Monday, June 8, 2020 8:00AM - 6:00PM
    Tuesday, June 9, 2020 8:00AM - 6:00PM
    Wednesday, June 10, 2020 8:00AM - 6:00PM
    Thursday, June 11, 2020 8:00AM - 5:00PM
    New for 2020: All Attendees including Media should proceed to any Badge Pick-Up Counter located outside both the South and West side of the Los Angeles Convention Center to pick up their badge. A government-issued photo ID must be presented to receive a badge and badge holder. E3 Registration and Exhibitor Registration is located in the South Hall Lobby of the Los Angeles Convention Center (LACC). Please use the LACC Figueroa Drive entrance to access this registration area.

    Baggage and Coat Check

    We strongly recommend that you leave large bags and luggage at home or your hotel for your convenience. Baggage and coat check areas will be set up outside the LACC. Please note:

    • A cash-only fee of $10.00 per item and per day applies. Baggage and coat check facilities are based on availability and may reach capacity.
    • Items cannot be combined or left overnight.
    • A daily claim ticket will be issued per item and is required for pick up.
    • Any item(s) left after posted time will be sent to the E3 Security Office.

    What is E3?

    E3 is the world's premier event for computer and video games and related products. The show is owned by the Entertainment Software Association (ESA), the US association dedicated to serving the business and public affairs needs of the companies developing and publishing interactive games for video game consoles, handheld devices, personal computers, and the internet. For more information, please visit www.E3Expo.com or www.theESA.com.

    Can I bring a child to E3? Is there an age restriction?

    No one under the age of 17 may purchase a badge to E3 and no one under the age of 17 (including infants) will be admitted. THIS POLICY IS STRICTLY ENFORCED. All E3 attendees are required to show government-issued photo ID (such as a driver's license or passport) upon request to verify age.

    Accessibility

    If you require accommodations, please contact Show Management via email to identify your needs at e3expo@e3expo.com. Please include the word Accessibility in the subject line. All requests should be received by May 14, 2020, in order to ensure the availability of services. After the deadline of May 14 every effort will be made to accommodate late requests, however, requests received after the deadline will be fulfilled based on availability.  

    I reside outside of the U.S.; will I receive my badge in the mail?

    No, badges will NOT be mailed to attendees residing outside of the U.S. International attendees (including Canada) can pick up their badge and badge holder at the International Registration Counter located in the South Hall Lobby of the Los Angeles Convention Center. Translation services will be also available. All attendees must present a valid government issued photo ID (driver's license or passport) when picking up their badge/badge holder.

    When will the E3 2020 floorplans be available?

    The E3 2020 floorplans will be available in May. Please check back.

    I have pre-registered. When will I receive my badge?

    E3 Attendee badges will NOT be mailed prior to the show. All attendees must pick up their badges on site at the Los Angeles Convention Center. Confirmed registrants will receive a confirmation email with a barcode when their registration is finalized. Registrants should print the confirmation and bring it to E3 On-site Registration or any Badge Pick-Up Counter where your barcode will be scanned to receive your printed badge and badge holder. Your confirmation barcode can also be scanned from mobile devices. All attendees must present a valid government issued photo ID (driver's license or passport) in order to pick up your badge and badge holder.

    I cannot locate my confirmation email. Will I be able to pick up my badge on-site?

    You can request a duplicate confirmation by logging onto your E3 Attendee Registration Dashboard, using the username and password that you created during the registration process.

    Where should I park when I arrrive at the LACC?

    The Los Angeles Convention Center (LACC) has 5,500 parking spaces with easy public access. The parking fee is $25/day. In addition to the LACC parking, there are multiple lots available nearby, including at L.A. Live adjacent to the LACC.

    Do you check identification on-site?

    All E3 attendees will be required to show a government issued photo ID (driver's license or passport) in order to pick up their badges and holders on-site to gain access to the event. Do not use a fictitious name. The name on your ID and the name on your badge must be the same. E3 Show Management and/or E3 Security Officers may request attendees show ID at any time.

    My schedule has changed and I am unable to attend E3. Can I transfer my registration to someone else?

    No. All E3 registrations are non-transferable. Badge swapping or sharing is strictly prohibited. Anyone found using another person's badge will have the badge confiscated and will be asked to leave the premises.

    Still have questions?

    If you haven't found an answer to your question in our FAQ, please email E3@compusystems.com or call 708-486-0718.  Thank you.

    What is the cancellation policy?

    All registration fees are non-refundable.

    Is there an update on COVID-19?

    The health and safety of our attendees, exhibitors, partners, and staff is our top priority. While the ESA continues to plan for a safe and successful E3 show June 9-11, 2020 — we are monitoring and evaluating the situation daily. For latest updates please see the COVID-19 page.

    What are the exhibit floor hours?

    New Show Hours For 2020

    DATE INDUSTRY BADGE * GAMER BADGE
    Tuesday, June 9* 11:00AM - 6:00PM Not Available
    Wednesday, June 10 10:00AM - 6:00PM 10:00AM - 6:00PM
    Thursday, June 11 10:00AM - 6:00PM 10:00AM - 6:00PM
    * Tuesday, June 9 the exhibit floor is open only for Industry-Qualified Attendees, Media, Exhibitors, VIP Buyers, and Premium Badge Holders. Please note, Gamer Badge Holders are welcome to attend E3 on 6/10 and 6/11.

    What are the second floor meeting room hours?

    New Show Hours For 2020

    DATE INDUSTRY BADGE * GAMER BADGE
    Tuesday, June 9 * 11:00AM - 6:00PM Not Available
    Wednesday, June 10 10:00AM - 6:00PM 10:00AM - 6:00PM
    Thursday, June 11 10:00AM - 6:00PM 10:00AM - 6:00PM
    * Tuesday, June 9 the exhibit floor is open only for Industry-Qualified Attendees, Media, Exhibitors, VIP Buyers, and Premium Badge Holders. Please note, Gamer Badge Holders are welcome to attend E3 on 6/10 and 6/11.

    What are the requirements for applying for a complimentary industry pass as a member of the interactive entertainment industry?

    Industry professionals who submit their direct and current professional affiliation to the interactive entertainment industry may qualify for a complimentary industry pass. For more information click here.

    Who is exhibiting at E3 2020?

    Please click here for a list of E3 2020 participating companies.

    When can I pick up my badge?

    Attendees may pick up their badge and badge holders at any on-site Badge Pick-Up Counter located outside both the South and West Hall Lobbies. Badge Pick-Up Counters at the Los Angeles Convention Center will open on Sunday, June 7 at 1:00PM. Save time and pick up your badge before the show floor opens! Badge Pick-Up Counter hours of operation are:

    DATE HOURS
    Sunday, June 7, 2020 1:00PM - 6:00PM
    Monday, June 8, 2020 8:00AM - 6:00PM
    Tuesday, June 9, 2020 8:00AM - 6:00PM
    Wednesday, June 10, 2020 8:00AM - 6:00PM
    Thursday, June 11, 2020 8:00AM - 5:00PM
    New for 2020: All Attendees including Media should proceed to any Badge Pick-Up Counter located outside both the South and West side of the Los Angeles Convention Center to pick up their badge. A government-issued photo ID must be presented to receive a badge and badge holder. E3 Registration and Exhibitor Registration is located in the South Hall Lobby of the Los Angeles Convention Center (LACC). Please use the LACC Figueroa Drive entrance to access this registration area.

    How will I know if my request for complimentary registration as a member of the industry has been approved?

    You will receive an email confirming or denying your registration request approximately three weeks after you successfully upload your two industry credentials - making your registration application complete. E3 Show Management will contact you directly if additional information is required. The deadline for uploading your industry credentials is April 23, 2020.

    Where/how do I submit my industry credentials?

    During the E3 online registration process, you will be prompted to upload electronic versions of your credentials. The documents must be uploaded at that time in order to complete the registration process. The deadline to submit credentials is April 23, 2020. E3 Show Management will contact you if your credential documents are approved or denied, or if additional information is required.

    Who do I contact regarding air reservations and hotel reservations?

    Housing for E3 2020 will be available soon, for more information please click here. For additional travel resources, please click here.

    What are the registration hours on-site?

    On-site Registration Hours:

    DATE HOURS
    Sunday, June 7, 2020 1:00PM - 6:00PM
    Monday, June 8, 2020 8:00AM - 6:00PM
    Tuesday, June 9, 2020 8:00AM - 6:00PM
    Wednesday, June 10, 2020 8:00AM - 6:00PM
    Thursday, June 11, 2020 8:00AM - 5:00PM
    New for 2020: All Attendees including Media should proceed to any Badge Pick-Up Counter located outside both the South and West side of the Los Angeles Convention Center to pick up their badge. A government-issued photo ID must be presented to receive a badge and badge holder. E3 Registration and Exhibitor Registration is located in the South Hall Lobby of the Los Angeles Convention Center (LACC). Please use the LACC Figueroa Drive entrance to access this registration area.

    Baggage and Coat Check

    We strongly recommend that you leave large bags and luggage at home or your hotel for your convenience. Baggage and coat check areas will be set up outside the LACC. Please note:

    • A cash-only fee of $10.00 per item and per day applies. Baggage and coat check facilities are based on availability and may reach capacity.
    • Items cannot be combined or left overnight.
    • A daily claim ticket will be issued per item and is required for pick up.
    • Any item(s) left after posted time will be sent to the E3 Security Office.

    Can I bring a child to E3? Is there an age restriction?

    No one under the age of 17 may purchase a badge to E3 and no one under the age of 17 (including infants) will be admitted. THIS POLICY IS STRICTLY ENFORCED. All E3 attendees are required to show government-issued photo ID (such as a driver's license or passport) upon request to verify age.

    Accessibility

    If you require accommodations, please contact Show Management via email to identify your needs at e3expo@e3expo.com. Please include the word Accessibility in the subject line. All requests should be received by May 14, 2020, in order to ensure the availability of services. After the deadline of May 14 every effort will be made to accommodate late requests, however, requests received after the deadline will be fulfilled based on availability.  

    I work in the industry but I missed the deadline for complimentary show floor admission. Can I still attend?

    You may still attend by purchasing the Premium Badge or the Gamer Badge.

    I reside outside of the U.S.; will I receive my badge in the mail?

    No, badges will NOT be mailed to attendees residing outside of the U.S. International attendees (including Canada) can pick up their badge and badge holder at the International Registration Counter located in the South Hall Lobby of the Los Angeles Convention Center. Translation services will be also available. All attendees must present a valid government issued photo ID (driver's license or passport) when picking up their badge/badge holder.

    When will the E3 2020 floorplans be available?

    The E3 2020 floorplans will be available in May. Please check back.

    I have pre-registered. When will I receive my badge?

    E3 Attendee badges will NOT be mailed prior to the show. All attendees must pick up their badges on site at the Los Angeles Convention Center. Confirmed registrants will receive a confirmation email with a barcode when their registration is finalized. Registrants should print the confirmation and bring it to E3 On-site Registration or any Badge Pick-Up Counter where your barcode will be scanned to receive your printed badge and badge holder. Your confirmation barcode can also be scanned from mobile devices. All attendees must present a valid government issued photo ID (driver's license or passport) in order to pick up your badge and badge holder.

    I cannot locate my confirmation email. Will I be able to pick up my badge on-site?

    You can request a duplicate confirmation by logging onto your E3 Attendee Registration Dashboard, using the username and password that you created during the registration process.

    Do you check identification on-site?

    All E3 attendees will be required to show a government issued photo ID (driver's license or passport) in order to pick up their badges and holders on-site to gain access to the event. Do not use a fictitious name. The name on your ID and the name on your badge must be the same. E3 Show Management and/or E3 Security Officers may request attendees show ID at any time.

    How can I receive a visa letter?

    Attendee visa letters are distributed through E3 Registration. In order to receive a visa letter, you will need to complete the entire registration process. All international registrants will be asked if they require a visa letter when completing the online registration form. A visa letter will be automatically emailed to all international guests when their registration is confirmed.

    My schedule has changed and I am unable to attend E3. Can I transfer my registration to someone else?

    No. All E3 registrations are non-transferable. Badge swapping or sharing is strictly prohibited. Anyone found using another person's badge will have the badge confiscated and will be asked to leave the premises.

    Still have questions?

    If you haven't found an answer to your question in our FAQ, please email E3@compusystems.com or call 708-486-0718.  Thank you.

    What is the cancellation policy?

    All registration fees are non-refundable.

    Is there an update on COVID-19?

    The health and safety of our attendees, exhibitors, partners, and staff is our top priority. While the ESA continues to plan for a safe and successful E3 show June 9-11, 2020 — we are monitoring and evaluating the situation daily. For latest updates please see the COVID-19 page.

    What are the exhibit floor hours?

    New Show Hours For 2020

    DATE INDUSTRY BADGE * GAMER BADGE
    Tuesday, June 9* 11:00AM - 6:00PM Not Available
    Wednesday, June 10 10:00AM - 6:00PM 10:00AM - 6:00PM
    Thursday, June 11 10:00AM - 6:00PM 10:00AM - 6:00PM
    * Tuesday, June 9 the exhibit floor is open only for Industry-Qualified Attendees, Media, Exhibitors, VIP Buyers, and Premium Badge Holders. Please note, Gamer Badge Holders are welcome to attend E3 on 6/10 and 6/11.

    What are the second floor meeting room hours?

    New Show Hours For 2020

    DATE INDUSTRY BADGE * GAMER BADGE
    Tuesday, June 9 * 11:00AM - 6:00PM Not Available
    Wednesday, June 10 10:00AM - 6:00PM 10:00AM - 6:00PM
    Thursday, June 11 10:00AM - 6:00PM 10:00AM - 6:00PM
    * Tuesday, June 9 the exhibit floor is open only for Industry-Qualified Attendees, Media, Exhibitors, VIP Buyers, and Premium Badge Holders. Please note, Gamer Badge Holders are welcome to attend E3 on 6/10 and 6/11.

    What upgrades have been made to the Media Badge Registration Process?

    We take the cybersecurity and privacy of our guests very seriously. We have rebuilt the E3 website with enhanced and layered security measures developed In consultation with an outside cybersecurity firm. In addition, our registration practices have been enhanced, allowing us to collect the minimum information necessary to complete your registration.  And while restricted areas of the website will contain additional access controls, personal data will not be stored on the site. For more information about our privacy practices, please visit the Privacy Policy section of this site.

    If I miss the media registration deadline, can I register on-site?

    If the Los Angeles Convention Center hasn't reached its maximum capacity and on-site registration is still open, you may register at E3 2020 on-site. You must bring photo identification and meet the appropriate credential requirements detailed here. Qualifications of all media outlets will be determined by the E3 2020 Media Registration Staff.

    Who is exhibiting at E3 2020?

    Please click here for a list of E3 2020 participating companies.

    What facilities are available for media on-site at E3 2020?

    The E3 2020 Media Center, in Petree Hall, offers convenient support to members of the press and industry analysts that are registered as Media free of charge. It features a fully equipped, large working newsroom including:

    • Mac and PC computers
    • High-speed internet access
    • Wi-Fi network access
    • Standard office equipment
    • Media-only hospitality suite
    • Lockers

    Where do I send the above credential requirements?

    During the E3 online registration process, you will be prompted to upload electronic versions of your media credentials. Registration will not be complete until all documents have been uploaded. The deadline for uploading your media credentials is Tuesday, May 12, 2020. Show management will contact you if your credential documents are approved or denied, or if additional information is required.

    What are the credential requirements for an E3 2020 media badge?

    Please click here to see all the E3 Media credential requirements.

    Who should register as media for E3 2019?

    Please click here to view information on E3 Media Registration. E3 2020 media registration is open only to working journalists who are 17 years of age or older and work with an accredited media outlet. No one under the age of 17 will be permitted, including infants. This policy is strictly enforced. Qualifications of all media outlets will be determined by the E3 2020 Media Registration Staff.

    I am registered as Media. When can I pick up my badge?

    New for 2020: Registered Media should proceed to any Badge Pick-Up Counter located outside both the South and West side of the Los Angeles Convention Center to pick up their badge.  Media Registration and Badge Pick-Up will no longer be located in Petree Hall.  A government-issued photo ID must be presented to receive a badge and badge holder.

    DATE HOURS
    Sunday, June 7, 2020 1:00PM - 6:00PM
    Monday, June 8, 2020 8:00AM - 6:00PM
    Tuesday, June 9, 2020 8:00AM - 6:00PM
    Wednesday, June 10, 2020 8:00AM - 6:00PM
    Thursday, June 11, 2020 8:00AM - 5:00PM
     

    Who do I contact regarding air reservations and hotel reservations?

    Housing for E3 2020 will be available soon, for more information please click here. For additional travel resources, please click here.

    What are the registration hours on-site?

    On-site Registration Hours:

    DATE HOURS
    Sunday, June 7, 2020 1:00PM - 6:00PM
    Monday, June 8, 2020 8:00AM - 6:00PM
    Tuesday, June 9, 2020 8:00AM - 6:00PM
    Wednesday, June 10, 2020 8:00AM - 6:00PM
    Thursday, June 11, 2020 8:00AM - 5:00PM
    New for 2020: All Attendees including Media should proceed to any Badge Pick-Up Counter located outside both the South and West side of the Los Angeles Convention Center to pick up their badge. A government-issued photo ID must be presented to receive a badge and badge holder. E3 Registration and Exhibitor Registration is located in the South Hall Lobby of the Los Angeles Convention Center (LACC). Please use the LACC Figueroa Drive entrance to access this registration area.

    Media Badges and Approved Camera Crews Bag Restrictions

    Media with the official Media Badge and camera crews wearing the approved Camera Crew wristband are permitted to hand-carry camera equipment onto show premises in excess of the one bag and size restrictions. This equipment is subject to search.

    Accessibility

    If you require accommodations, please contact Show Management via email to identify your needs at e3expo@e3expo.com. Please include the word Accessibility in the subject line. All requests should be received by May 14, 2020, in order to ensure the availability of services. After the deadline of May 14 every effort will be made to accommodate late requests, however, requests received after the deadline will be fulfilled based on availability.  

    Who can I contact to answer my questions?

    Please contact the E3 2020 Media Relations Team at media@e3expo.com.

    What is the media registration deadline?

    Tuesday, May 12, 2020.

    I am a journalist under age 17. Can I attend E3 2020?

    No one under the age of 17 is permitted, including infants. This policy is strictly enforced.

    I have qualified as media and attended E3 in the past. Do I have to register again?

    Yes. If you were qualified as media for previous E3 shows, you are not automatically guaranteed a media badge for E3 2020. You are required to submit new credentials each year to be considered for a media badge.

    I reside outside of the U.S.; will I receive my badge in the mail?

    No, badges will NOT be mailed to attendees residing outside of the U.S. International attendees (including Canada) can pick up their badge and badge holder at the International Registration Counter located in the South Hall Lobby of the Los Angeles Convention Center. Translation services will be also available. All attendees must present a valid government issued photo ID (driver's license or passport) when picking up their badge/badge holder.

    When will the E3 2020 floorplans be available?

    The E3 2020 floorplans will be available in May. Please check back.

    Where is the Media Center?

    Members of the press and industry analysts that are registered as Media can enjoy the complimentary Media Center located in Petree Hall.

    I cannot locate my confirmation email. Will I be able to pick up my badge on-site?

    You can request a duplicate confirmation by logging onto your E3 Attendee Registration Dashboard, using the username and password that you created during the registration process.

    Where can I find more information about E3?

    For more information about E3, please contact the E3 Media Relations Team at media@e3expo.com.

    How do I change information on my media registration?

    Please email the E3 media Relations Team at media@e3expo.com to make any changes to your media registration.

    How do I check the status of my registration request?

    Once you have completed your registration and submitted your credentials you can log onto your E3 Media Registration Dashboard, using the username and password that you created during the registration process, to check your status.

    Who owns E3?

    E3 is owned and operated by the Entertainment Software Association (ESA). The ESA is the U.S. association dedicated to serving the business and public affairs needs of companies that publish computer and video games for video game consoles, handheld devices, personal computers, and the Internet.

    Where can I find more information about the computer and video game industry?

    For more information about the computer and video game industry, please visit the Entertainment Software Association online at www.theesa.com.

    Will my media badge grant me access to press conferences?

    No. Off-site press conferences are by invitation only as determined by the individual companies. Please contact those companies directly.

    What access is granted with my media badge?

    Your media badge will allow you access to the show floor, meeting rooms, media center, media hospitality suite, morning refreshments and lunch. Please note, morning refreshments and lunch is first come, first served.

    Bag Search and Restriction

    We take the concerns of our attendees seriously and remain committed to providing a safe and secure environment. To speed entrance into the show and prevent additional waiting time, we encourage everyone to plan ahead and arrive early.  Attendees' bags will be searched at designated entrance points. Please note the following:

    • Leave luggage, large bags and bulky clothing at your hotel or home.
    • Allow extra time to find your entry point into the show.
    • Allow extra time to park, walk, and clear the entry check-points into the show.
    • Become familiar with prohibited items and bag restrictions.
    • Oversized bags acquired at the show are not eligible for re-entry.
    • No backpacks are allowed, and bag sizes may not exceed 12″x 15″x 6″.
    sample bag size  

    What upgrades have been made to the Media Badge Registration Process?

    We take the cybersecurity and privacy of our guests very seriously. We have rebuilt the E3 website with enhanced and layered security measures developed In consultation with an outside cybersecurity firm. In addition, our registration practices have been enhanced, allowing us to collect the minimum information necessary to complete your registration.  And while restricted areas of the website will contain additional access controls, personal data will not be stored on the site. For more information about our privacy practices, please visit the Privacy Policy section of this site.

    E3 2020 Attendee Policy

    In order to ensure that E3 provides a safe, enjoyable, and welcoming environment for everyone, E3 has developed an Attendee Policy.  Should you witness or experience any activity that puts someone’s safety or enjoyment of E3 at risk, please inform E3 Show Management, Show Security Personnel or an E3 Ambassador.

    Dress Code:  Attendee attire, Costumes, and Cosplay

    E3 reserves the right to make determinations on appropriate attire. Attire that is sexually explicit and/or sexually provocative, including but not limited to: nudity, partial nudity, and bathing suit bottoms, are prohibited on the show floor, all common areas, and at any access point at the event. If for any reason attire is deemed objectionable by Show Management, attendees may be asked to alter the attire or be removed from the show. Cosplay weapon props may be allowed at the show if they are inspected, approved, and peace bonded at the E3 prop weapons check counters located outside both the South and West side of the Los Angeles Convention Center, and comply with all applicable local, state, and federal laws, rules, and regulations. For additional guidance, please see the Show Weapons Policy.  

    E3 2020 Weapons Policy

    All attendees at E3 2020 must comply with this Weapons Policy.

    • Entertainment Software Association (ESA), E3 Show Management (Dolaher Events), E3 Security, and law enforcement have the absolute and immediate right to inspect attendees’ belongings, including, but not limited to, costumes, props, and weapons, and may in their sole discretion confiscate the item, require modifications to the item, remove the attendee from E3, confiscate the attendee’s badge, and/or prohibit the attendee’s reentry at future events. ESA and Dolaher Events bear no responsibility or liability for any damages and/or injuries incurred as a result of the use or inspection of attendees’ belongings, including, but not limited to, costumes, props, and weapons.
    • No real weapons are allowed at E3 2020. This includes, but is not limited to, firearms (whether loaded or unloaded), handguns, shotguns, rifles, tasers, blowguns, ammunition, knives, blades, live swords, switch blades, axes, hatchets, daggers, clubs, metal/wooden bats, crossbows, arrows, stars, nunchucks, brass knuckles, boomerangs, darts, whips, pepper spray, flame throwers, laser-aiming devices, explosives, and any other item that violates applicable local, state, or federal laws, rules, or regulations or that appears, in ESA’s and/or Dolaher Events’ sole discretion, to be dangerous or to have the potential of harming others.
    • Prop weapons may be allowed at E3 2020 if they are inspected, approved, and peace bonded at E3 Weapons Check, and if they comply with all applicable local, state, and federal laws, rules, and regulations. Prop weapons are inoperable weapons used to enhance the overall look of a costume, and include, but are not limited to, NERF weapons and water guns. Use, handling, and/or display of prop weapons may be revoked at any time without cause or warning, including, but not limited to, if the attendee uses the item inappropriately (g., play fighting, swinging the item) or tampers with the peace bonding. Prop weapons may be displayed only as costume pieces, and may not be swung, brandished, or otherwise used in any way that could be considered unsafe or threatening. Prop weapons should be put away when leaving E3 2020. The attendee is solely responsible for the prop weapon and its usage at all times, even if the prop weapon is not in the possession of the attendee and even if the weapon has been inspected.
    • Prop weapons must be submitted to E3 Weapons Check for inspection, approval, and peace bonding. E3 Weapons Check is located at the entrances to the Los Angeles Convention Center. Peace bonding is the process of marking and/or binding props. A prop weapon must be rendered permanently inoperable in order to qualify for peace bonding. Even prop weapons that have been inspected are subject to re-inspection at any time. In addition to being peace bonded, a prop weapon must meet other criteria, including, but not limited to: (i) prop weapons cannot be more than seven feet long or weigh more than 15 pounds; (ii) prop explosives cannot be made of metal; (iii) swords and other prop blade weapons must be non-metal and blunt-edged, and swords must be tied to the costume in such a way that they are unable to be drawn; (iv) prop bows must be unstrung; (v) prop arrows must have non-metal, blunted tips; and (vi) if the prop weapon looks realistic, then it must either be translucent or covered (at least 50%) with solid white or bright red, orange, yellow, green, blue, pink, or purple. ESA, Dolaher Events, and E3 Security have the sole discretion to approve prop weapons.
    Please note E3 prop weapons check counters located outside both the South and West side of the Los Angeles Convention Center.

    Industry Attendee, VIP Buyer, Premium Pass and Gamer Pass Badges  

    • Attendees may carry one small bag, that must be no larger than 12” x 15” X 6” into the show. This will be strictly enforced.
    • Attendees are encouraged to consider their bag type and use clear bags (mesh, plastic, vinyl, etc.) to expedite entry.
    • Cameras are permitted as long as they fit in the approved bag type 12″ x 15″ x 6″. Please refer to the Entry Security information.
    • Prohibited bags include, but are not limited to: rolling luggage, large duffle bags, luggage, backpacks and rolling carts.

    Baggage and Coat Check

    We strongly recommend that you leave large bags and luggage at home or your hotel for your convenience. Baggage and coat check areas will be set up outside the LACC. Please note:

    • A cash-only fee of $10.00 per item and per day applies. Baggage and coat check facilities are based on availability and may reach capacity.
    • Items cannot be combined or left overnight.
    • A daily claim ticket will be issued per item and is required for pick up.
    • Any item(s) left after posted time will be sent to the E3 Security Office.

    Entry Security

    Entry Security Procedure:
    Industry, VIP Buyer, Gamer and Premium Pass Exhibitor Media
    Entry Security Procedure: Industry, VIP Buyer, Gamer and Premium Pass attendees wearing the official E3 Badge may carry one bag with a maximum size of 12"x15"x6" into the show. No backpacks permitted. Exhibitors are only permitted to hand carry product and display material in oversized bags and roller bags prior to 10.00am PT on show days. Media wearing the official Media E3 Badge and approved Media Camera Crews wearing the official Media Crew Wristband are permitted to carry camera equipment onto the show premises in excess of the bag restrictions.
    Bag Search and Metal Detectors Attendees will be subject to a bag search. Please allow ample time to process through E3 Security. We encourage all attendees to consider a bag that is clear or mesh to expedite entry. Exhibitors will be subject to a bag search. Please allow ample time to process through E3 Security. Media will be subject to a bag search. Please allow ample time to process through E3 Security.
    Backpack

    Oversized and Roller Bags

    *Prior to 10 AM PT on show days.

     

    General Safety Communications

    Safety and security are of paramount importance to E3. We continue to implement enhanced security measures which for E3 2020 will include bag search and walk-through metal detectors.  These enhancements may cause additional wait times at entry points.  We feel it is important to inform all attendees about these enhanced security measures, so you can better prepare and plan for your upcoming E3 experience. For more information on security, visit the Safety & Security page. Here are some helpful notes.  We appreciate your attention and cooperation:

    • If you see something, say something. Report anything that looks unusual, suspicious, or out of place to Show Management, Security Personnel, Show Ambassadors and/or LACC Building Staff immediately.
    • Remain patient and courteous during security checks and follow the instructions of Show Management, Security, and Show Ambassadors to help expedite the process.
    • To prevent additional wait time, we ask that all Attendees, Exhibitors, and Media limit the items you bring into E3. Consider leaving all bags and bulky clothing at home or at your hotel.
    • Review the list of prohibited items before coming to the show to avoid the disappointment of being turned away at the entrance to the Los Angeles Convention Center as items on the prohibited items list will not be allowed.
    • Laptops, mobile phones, handheld devices etc. must be able to be powered on during the bag search process.
    • Keep allowable personal property with you, at all times. Do not leave any items unattended.
    • Should you be attending any on-site meetings, please allow ample time to process through security and other checkpoints.
    • Oversized bags acquired at the show not eligible for re-entry.

    Show Badges

    • All attendees must wear their official E3 Badge in the official E3 badge holder. This includes but is not limited to: Industry, Gamer Badge, VIP Buyers, Premium Badge, Media, and Exhibitors.
    • Attendees must carry a valid form of photo ID or passport at all times. Security will check the name on the photo ID/passport against the name on the official badge.
    • If your badge is lost or stolen, please report it immediately to show personnel.
    • Properly dispose of your show badge inside the venue in the designated badge recycling bins or keep it as a souvenir.
      • DO NOT sell it, trade it or give it to someone else.
      • DO NOT throw it away in trash cans outside the venue where it could be picked up and used by someone else for re-entry.

    Prohibited Items

    • Bags Larger than 12” x 15” x 6”.
    • Backpacks, coolers, luggage, and/or any wheeled bags, regardless of size.
    • Alcohol
    • Balloons
    • Video tripods (unless with official Exhibitor or Media Badge)
    • Chairs, bleacher backs, and/or camping stools
    • Drones
    • Flammable liquids
    • Flyers, stickers and other handouts
    • Illegal substances
    • Marijuana
    • Outside food and beverages* *Enforced on show days
    • Pets (with the exception of certified service animals). Service animals should remain on a leash or in a harness and under the control of the owner at all times.
    • Skateboards, hoverboards, roller skates/blades, and scooters
    • Wagons and wheeled carts
    • Weapons; including but not limited to the following:
      • Actual clubs, maces, or crushing weapons
      • Sharp edged weapons (swords, knives, daggers)
      • Firearms
      • Pepper Spray
      • Projectile weapons, even if unloaded or non-functional
      • Other Items that show security determines may be harmful or disruptive.
    Any attendee found to have items on the Prohibited Item list within the Los Angeles Convention Center will have those items confiscated and may be removed from the premises

    Meetings and Meet Ups

    Any on-site meetings must be scheduled in accordance with posted show hours and specific badge type admittance hours.  Admittance to the show requires an official E3 badge.  If you are coordinating meeting(s), attending a meeting, or delegate this task to someone else, be sure to know the policy.

    • Know your the daily show hours that apply to your badge type prior to scheduling any meetings or meet ups.
    • Be aware of the show’s bag size policy.
    • Any person(s) you arrange to meet must wear the proper official E3 badge in the official E3 badge holder to enter the show. Badges are non-transferable and badge swapping is strictly prohibited. The badge holder must have an ID or passport that matches their badge to enter.
    • Delays may occur at entry points, including the parking areas. Please give yourself ample time to process through bag search and travel to your designated meeting location.
    • First-time attendees - please take time before arriving at E3 to familiarize yourself with the Los Angeles Convention Center and E3 floorplans. This will assist you as you navigate the event.

    Notify LA

    NotifyLA is the City of Los Angeles’s mass notification system used to provide information regarding necessary actions, such as evacuations, to Los Angeles subscribers via recorded phone messages, text messages or e-mail in case of emergencies and/or critical situations. What kinds of messages will the public receive through NotifyLA?

    • Early warning notices
    • Disaster notifications
    • Evacuation notices
    • Public health notices
    • Public safety notices of imminent or perceived threats to life or property
    E3 attendees can sign up for this free emergency notification program by texting 888777 and entering 90015 in the message field. 90015 is the zip code for the Los Angeles Convention Center. Subscribers will be notified by text of any emergencies or natural disasters in Los Angeles and the area around the LACC. Once the show is over attendees that subscribed to NotifyLA can text the word STOP to 888777 to no longer receive notifications. For more info on the NotifyLA program. http://emergency.lacity.org/notifyla

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